Where they enjoy a completely reimagined booking experience.
With guaranteed best prices.
A Win-Win for the traveler and your hotel, the two players with real skin in the game.
Guests book direct. And buy ancillary services. Through simple messaging.
Travelers can also message your Virtual Front Desk from the same app they use to connect with their friends and family. And Book Direct.
The Cord.travel Virtual Front Desk has been built for automated and agent-assisted conversational commerce for your hotel.
Where guests can Book Direct. And buy ancillary services. Through a highly personalized experience.
If your hotel has a challenge messaging guests 24/7, we have that covered as well.
For hotels on our 24/7 Remote Agents Pricing Plan, a member of our team takes over every single time a guest conversation needs to be handled by a real person.
Our platform also supports agents at your hotel chain’s Contact Center HQ handling guest messages for all or designated properties within the chain, from a centralized Agent Console.
New revenue channels introduced
Direct room bookings and ancillary buys
OTA commissions for these additional bookings.
Increase in data capture of prospects who have a clear intent to book/buy
Spend for remarketing and upsells through highly personalized conversations
Increase in engagement with those who click on the hotel's new Google Ads