With consumer apps like WhatsApp, organizations have zero visibility on their own employees’ business communications. Not having ownership and control poses a serious business, legal and compliance risk.
When employees use WhatsApp for business communication, sensitive business or customer data can be forwarded to unauthorized third parties, inadvertently or otherwise.
All WhatsApp communications are on employee phones. When they leave, they walk away with the data your business rightfully owns. And most likely, they go to your competition.