And hands over the conversation to a live person when required.
Enabling secure messaging with every single guest-facing executive in the hotel. And works exactly like the traditional pan-hotel phone system.
Straight from their Google Search and your Google Ads*.
Or from FB Messenger/Instagram or from WhatsApp.
And book direct through a more personalized experience.
Since you can converse directly with the traveler through a messaging app they use everyday.
Spa, Salon Services, Airport Transfers, Local Experiences, Room Upgrades and many third-party services that bring substantial revenue in.
WOW! You engage with the guests from the time they are researching your hotel. And deliver personalized services across the guest life-cycle. Through a combination of AI automation and highly responsive guest-facing executives. Who use a familiar messaging interface.
Your guests see the big benefit of engaging directly with the hotel. Enhancing your reputation scores and guest loyalty. You win more direct revenue. And substantial ancillary and third-party revenue as well.
The omni-channel communication dashboard presents every single email that needs your team's attention.
Your team responds to emails at least 2-3 times faster than before. Without even one email falling through the cracks.
Guests, corporate customers and travel agent partners couldn't be more impressed
While your team works smarter. And closes more bookings
Potential Revenue Impact: A whopping 30% more.