A DIGITAL FRONT DESK.

THAT SUPPLEMENTS YOUR PHYSICAL FRONT DESK.

A Digital Front Desk that responds instantly to guest messages

And hands over the conversation to a live person when required.

Enabling secure messaging with every single guest-facing executive in the hotel. And works exactly like the traditional pan-hotel phone system.

Travelers will find it so easy to message you and book direct.

Straight from their Google Search and your Google Ads*.

Or from FB Messenger/Instagram or from WhatsApp.

And book direct through a more personalized experience.

It also makes it easier for you to upsell upgrades and ancillary services.

Since you can converse directly with the traveler through a messaging app they use everyday.

Spa, Salon Services, Airport Transfers, Local Experiences, Room Upgrades and many third-party services that bring substantial revenue in.

YOU GET TO KNOW YOUR GUESTS SO VERY EARLY ON

WOW! You engage with the guests from the time they are researching your hotel. And deliver personalized services across the guest life-cycle. Through a combination of AI automation and highly responsive guest-facing executives. Who use a familiar messaging interface.

Your guests see the big benefit of engaging directly with the hotel. Enhancing your reputation scores and guest loyalty. You win more direct revenue. And substantial ancillary and third-party revenue as well.

YOUR TEAM IS NOW AWESOME WITH EMAIL AS WELL!

The omni-channel communication dashboard presents every single email that needs your team's attention.

Your team responds to emails at least 2-3 times faster than before. Without even one email falling through the cracks.

Guests, corporate customers and travel agent partners couldn't be more impressed

While your team works smarter. And closes more bookings

Potential Revenue Impact: A whopping 30% more.

Products

Your Property eCommerce Site

That sells rooms, ancillary services and third-party services like never before. Mobile-optimized. Quick setup. No hidden costs.

 

Omni-channel Messaging Digital Front Desk

Deliver personalized guest experiences. From FB Messenger, Instagram, WhatsApp, Apple Business Chat, Google Search. Google Ads*. AI automation with Agent handover.

 

Cloud Contact Center for Brands and Management Companies

A 24/7 Omni-channel Virtual Contact Center. Operates at less than 50% of the costs of legacy contact centers. And at 100% more efficiency. Handles Voice, omni-channel messages and email.

 

A New Gen Marketplace for Hotels in Your Chain

Travelers get a new way to book hotels in your chain. No website to log in. No app to download. No password to remember. No remarketing ads following them. Just simple messaging with instant responses. Backed up by responsive human agents. 24/7/365.