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Empower your Front Office, F&B, Housekeeping, Spa/Fitness and Engineering through specialized Performance Support Chatbots that you yourselves can build, deploy and manage without bothering IT folks.
These chatbots deliver moment-of-need information to the associate whilst completing an operation or process, whilst using a software application or when the employee has a question on a specific topic.
Associates can ask questions in plain English to these chatbots (voice or text) and get answers without having to talk to a human.
You can keep these chatbots continually updated through a Knowledge Gap Dashboard that highlights unanswered questions and also any outdated information delivered by these chatbots.
These chatbots can also be designed for onboarding new employees.
And for ongoing training of both current and new employees as well.
Housekeeping associates can ask questions in plain English at the moment-of-need and get responses from the chatbot, without having to talk to a human.
You can continually improve this chatbot through a Knowledge Gap Dashboard that tracks both unanswered questions and also questions where the chatbot delivers incomplete or outdated responses.Request a Demo
We have integrated the same engine that runs Amazon Alexa into your communication solution. So much so that you could use voice or text to perform an action or to ask for any information available inside Cord.travel.
Andrea, your AI assistant on Cord.travel, converses with you to understand your intent and contextually performs the function for you.