Connect everyone in your Hotel like never before

We give you a back-of-house communication solution that connects everyone in your hotel, top management to frontline, full-time to flex-time.

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Empower your people like never before. Through Performance Support Chatbots!

Build them yourselves

Empower your Front Office, F&B, Housekeeping, Spa/Fitness and Engineering through specialized Performance Support Chatbots that you yourselves can build, deploy and manage without bothering IT folks.

Moment-of-
need info

These chatbots deliver moment-of-need information to the associate whilst completing an operation or process, whilst using a software application or when the employee has a question on a specific topic.

Voice or Text

Associates can ask questions in plain English to these chatbots (voice or text) and get answers without having to talk to a human.

Knowledge Gap Dashboard

You can keep these chatbots continually updated through a Knowledge Gap Dashboard that highlights unanswered questions and also any outdated information delivered by these chatbots.

Onboarding

These chatbots can also be designed for onboarding new employees.

Learning & Development

And for ongoing training of both current and new employees as well.

Given here is an example of a Performance Support Chatbot that you can roll out for your Housekeeping Dept.

Housekeeping associates can ask questions in plain English at the moment-of-need and get responses from the chatbot, without having to talk to a human.

You can continually improve this chatbot through a Knowledge Gap Dashboard that tracks both unanswered questions and also questions where the chatbot delivers incomplete or outdated responses.

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Keep everyone connected by enabling people to chat in the language they are most comfortable in.

  • The AI-powered multilingual translation model embedded in Cord.travel enables seamless conversations between two people who may not speak a common language.
  • In the tight labor market we’re in today, do not let language be a hindrance whilst recruiting the best resources for departments like housekeeping.
David Holman

Maria, 314, we have an early check-in

11:10 AM
María Ramírez López

314 is ready

11:10 AM
David Holman

Great! Thank You. Let me update the front desk

Now
María Ramírez López

You are welcome

11:10 AM
David Holman
(Floor Supervisor)
Does not speak Spanish
David Holman

Maria, 314, tenemos un check-in temprano

11:10 AM
María Ramírez López

314 está listo

11:10 AM
David Holman

¡Excelente! Gracias. Déjame actualizar la recepción

Now
María Ramírez López

De nada

11:10 AM
Ramírez López
(Guest Room Attendant)
Speaks only Spanish
  • The AI-powered multilingual translation model embedded in Cord.travel enables seamless conversations between two people who may not speak a common language.
  • In the tight labor market we’re in today, do not let language be a hindrance whilst recruiting the best resources for departments like housekeeping.

Use Voice & Text to get things done and to retrieve information.

We have integrated the same engine that runs Amazon Alexa into your communication solution. So much so that you could use voice or text to perform an action or to ask for any information available inside Cord.travel.

Andrea, your AI assistant on Cord.travel, converses with you to understand your intent and contextually performs the function for you.

When you deploy Cord.travel in your Hotel

  • You streamline communication across the hotel, with everyone in sync
  • And deliver a consistent employee experience with moment-of-need Performance Support
  • Transforming your people into a highly engaged Workforce
  • With significantly enhanced levels of productivity
  • And reduced employee turnover
  • Resulting in lower recruitment, onboarding and training costs
  • Whilst delivering a far superior guest experience through empowered frontline workers who carry your hotel’s brand at all times with pride and dignity.